Users may encounter an error unable to open the source file in Quicken while backing up their data file.
This problem usually occurs when your Quicken data file(QDF) is located on a remote location such as Dropbox, Google Drive, One Drive, Carbonite, etc.
You need to move your data file from a remote location to the computer local drive to create a data file backup.
Note: You may also face Quicken Cannot Open the Data File because it is in use by some other Application
In this post, we’ll discuss the causes and solution steps to fix this problem.
Causes for this problem
- Quicken data file(QDF) is located on remote location
- Quicken isn’t running with the latest release
Quick Note: Process to fix this problem may complex, you can speak with our experts for a quick resolution. Call our Toll free or leave us your message.
Simple Steps to Fix Unable to Open the Source File in Quicken
Step 1: Update Quicken to the Latest Release
- Open Quicken
- Go to Help > Check for Updates
- If an update is available to download click on Yes to launch
Step 2: Move the Data file to a Local drive
If your data file is saved on the remote location such as Google Drive etc. You need to move the file to the local drive and then open it from there.
To do that:
Check current file location
- Open Quicken
- Click on File menu > Show this file on my computer
- Then close Quicken
Now next screen pops out with the file location. You need to make a right-click on the file and select Copy.
Move the file to a local drive
- Now move the file to C:\Users\[Username]\Documents\Quicken. Make a right-click and select Paste. It’s a default data file location.
- Now open Quicken
- Go to File > Open Quicken File…
- Then browse to the location where you moved the file and make a single click on the file
- Then click Open
Once you open the file from the computer local drive. Now try to create a backup again it will work out for you but in case if the same problem still exists, please proceed further with the below steps.
Step 3: Delete Config, Data, and Log Folders
- Open File Explorer(Ctrl+E)
- Click on View tab(to the top) and make a check on Hidden items under show/hide section
- Now navigate to This PC > Local Disk (C:) > ProgramData > Intuit > Quicken
- Make a right-click on each folder(Config, Data, and Log) and select Delete
After following all the above steps you’ll no longer face this problem and easily create a backup. In case the same problem still exists, you can speak with our experts for a quick resolution. Call Toll Free or leave us your message.