Any problem in Quicken may delay or create some kind of restriction for the smooth functioning of financial progress. In the same way, Quicken has encountered a problem and needs to close is very common issue interface by users.
Today we’re going to discuss the causes and the solution steps to fix it. So let’s get started. 
List of causes for “Quicken has encountered a problem and needs to close”
- Improper Quicken installation
- Problem with printer drivers
- Need to check printer settings
3 simple steps to fix “Quicken has encountered a problem and needs to close”
STEP ONE: Uninstall Quicken and Printer drivers
Windows 10
- Press (Windows key + R) from the keyboard
- A run box will pop out and type Control or Control Panel in it.
- Click on Programs under control panel windows
- Click on Programs and Features
- Under the program, list look for Quicken and single click on it
- Click Uninstall from the top menu bar
- Click Yes to confirm the uninstallation
- Follow on-screen instructions now
Windows 8
- Press (Windows key + R) from the keyboard
- A run box will pop out and type Control or Control Panel in it.
- Click on Programs under control panel windows
- Click on Programs and Features
- Under the program, list look for Quicken and single click on it
- Click Uninstall from the top menu bar
- Click Yes to confirm the uninstallation
- Follow on-screen instructions now
Windows 7
- Click on Start icon
- Type Run under Search program and files & press enter
OR - Press (Windows key + R) from the keyboard
- A run box will pop out and type Control or Control Panel in it.
- Click on Programs under control panel windows
- Uner the program list, look for Quicken and single click on it
- Click Uninstall from the top menu bar
- Click Yes to confirm and follow on-screen instructions.
Uninstall the printer drivers
Windows 10
- Press (Windows key + R) from the keyboard
- A run box will pop out and type Control or Control Panel in it.
- Click on Hardware and Sound > Devices and Printers
- From the list of printer choose the one that you want to delete
- Right click on it and click Remove device
- Click Yes to confirm
Windows 8
- Press (Windows key + I) from the keyboard
- Click on Devices
- Go to Printers & scanners
- Choose a printer that you want to delete
- Right click on it and click Remove device
- Click Yes to confirm
Windows 7
- Click on Start icon
- Click on Devices and Printers
- Under Printer and Faxes click on a printer that you want to delete
- Right click on it and choose Remove device
- Click Yes to confirm
If you’re using USB printer then unplug it and restart the computer
STEP TWO: Reinstall Quicken and Printer drivers
Online Download – If you purchased the quicken directly from quicken.com you would reinstall it by login into your customer account. Follow the steps below:
- Go to www.quicken.com
- Move the cursor to Sign in and click on My Account
- On the next screen, you require to type your Quicken ID and Password
Information: Create Quicken ID in easy steps
- Click Sign In
- Now follow on-screen instructions to login into your customer portal
- Once you’ll be in your My Account move your cursor down in Plan Details
- Click Download For Windows (See image below)
- The installation process will begin, once completed click on it
- Once Install Wizard launched click on Let’s go
- Click Install now
- Click Done to launch Quicken
- Now type your Quicken ID and Password
- It promotes to the 6-digit verification process ( You’ll receive a code on your registered information)
- Then follow on-screen instructions
Information: Quicken is available for online download for three years. After the three-year period, you will need to purchase a new version of Quicken.
CD Download (Amazon.com) – If you purchased a CD via Amazon.com, staples.com etc. you need to insert the CD into the CD drive and begin with the installation process that is given below:
- Go to your File Explorer (Ctrl+E)
- Go to This PC and click on the CD drive
- The installation will start and click on Let’s go
- Click on Install now
- Next screen will install the Quicken (It may take some time)
- Once Quicken Installation completed click on Done
- Follow the on-screen instructions now.
Reinstall the printer drivers
Windows 10
- Press Windows key + I
- Click on Devices > Printer & Scanners
- Click on Add a printer or scanner
- Now follow the on-screen instruction to reinstall a printer
Windows 8
- Press Windows key + I
- Click on Devices > Printer & Scanners
- Click on Add a printer or scanner
- Now follow the on-screen instruction to reinstall a printer
Windows 7
- Click on Start icon
- Select Devices and Printers
- Click on Add a device at the top menu
- Now follow on-screen instructions
You may also contact your computer manufacturer to reinstall printer drivers.
After following the above two steps you’ll no longer face “Quicken has encountered a problem and needs to close”. If so please proceed with STEP THREE.
STEP THREE: Verify printer settings
- Open Quicken
- Go to File > Printer Setup > For Printing Checks
- On a new window make sure right printer is selected
- Verify everything correct or make necessary changes and click OK
- Press (Windows + R) keys together
- A run window will pop out and type Control or Control Panel in it
- Select Hardware and Sound > Devices and Printers
- Right click on the correct printer and go to Properties
- In the properties windows make your printer setting to print directly to a printer
- Click OK and Save
After following all the above steps you’ll not face error “Quicken has encountered a problem and needs to close” but in case if it does exist contact Quicken Support or directly Call Toll Free 1-877-353-8076
