QuickBooks Error 15104 (When Installing the Latest Update)

QuickBooks Error 15104 occurs when updating the QuickBooks payroll or Desktop. Error Code 15104 generally arise due to damaged or corrupted file.

In this post, we’ll discuss about the causes and solution steps to fix it.

Quick Note: You may also face QuickBooks Error 15103

Causes for QuickBooks Error Code 15104

  • Unable to update the latest version
  • Internet Explorer settings may require

Note: Process to fix this problem may complex, you can speak with our experts for a quick resolution. Dial our TollFree or leave us your message.

8 Simple Steps to Fix QuickBooks Error 15104

Step 1: Run the Reboot.bat File

  • Close QuickBooks Desktop
  • Now make a right-click on the QuickBooks icon
  • Select Properties
  • Click Open File Location
  • Now type reboot/reboot.bat to the top right search field
  • You can see a file name reboot/reboot.bat, select the file and make a right-click on it
  • Select Run as administrator
  • Click Yes, if prompted
  • Now restart the computer to implement the changes and reopen QuickBooks
  • Reopen QuickBooks, if you’re prompted to install the update click Update Now.

If you’re still unable to install the update and facing the same problem. Follow the below steps.

QuickBooks Error 15104

Step 2: Delete and Download the Update again

  • Close QuickBooks Desktop
  • Navigate to C:\ProgramData\Intuit\QuickBooksXX\Components. XX refers to the version of QuickBooks.
  • For Example, QuickBooks Desktop 2019 is DownloadQB29
  • Open QuickBooks Desktop
  • Go to Help > Update QuickBooks Desktop…
  • Click on Update Now(To the top)
  • Check on Reset Update and click Get Updates
  • It may take some time to update the QuickBooks Desktop
QuickBooks Error Code 15104

Step 3: Download and Run Quick Fix My Program

  • Download QuickBooks Tool Hub
  • Once the program is completely installed
  • Go to Program Problems tab and click on the Quick Fix my Program
  • It may take some time to run
  • Once completed, reopen QuickBooks Desktop

If the same problem still exists, please proceed further with the below steps.

Step 4: Download and Install QuickBooks File Doctor

With the help of Installing QuickBooks File Doctor, it will help you to configure firewall and antivirus settings automatically, which may restrict the update to install.

  • Download QuickBooks Tool Hub and go to your downloads by pressing CTRL+J
  • Under your downloads list click on QuickBooksToolsHub.exe
  • Click Yes to allow this app to make changes
  • Now click on Next to install it and then click Yes again for accepting the license agreement
  • Click on Next and then Install (It may take some time)
  • Once the installation is complete click on Finish
  • Now open QuickBooks Tool Hub (Icon will be available on the desktop)
  • Under Company File Issues tab click on Run QuickBooks File Doctor
  • Click on Browse to select the company file
  • Select Check your file and network
  • Click Continue
  • Enter QuickBooks Admin password and click Next

Now scan begins, it may take some time depending on the company file size. Once the scan finished, your issue is resolved. If not, please proceed further with the below steps.

Step 5: Update the Windows

  • Make a right-click on the Start button
  • Select Settings
  • Choose Update & Security
  • Under the Windows Update section, click Check for updates
  • If an update is available to download click Download and install
  • Then restart your computer

Step 6: Uninstall & Reinstall QuickBooks in Selective Startup

  • Press Windows+R keys together from the keyboard and a Run box will come up
  • Now type MSCONFIG into the Run box and click OK
  • Under the General tab, choose Selective startup and ensure that Load startup items option is unchecked
  • Then click OK
  • If prompted, click on Restart
  • Now Uninstall and Reinstall QuickBooks Desktop

Important: Before you uninstall QuickBooks Desktop. Make sure to handy with your product information such as License Number and Product Number. You can find this info by pressing the F2 key or Ctrl+1 key on QuickBooks.

Step 7: Switch back to the Normal Startup Mode

  • Press Windows+R to open a Run window
  • Now type MSCONFIG into the Run box and click OK
  • Select Normal Startup
  • Now click Apply and then OK
  • Now restart your computer

Step 8: Install Digital Signature Certificate

  • Go to C:\Program Files (x86)\Intuit\QuickBooks XX. XX represents the QuickBooks version you’re currently using
  • Now type QBW32.exe to the top right side corner and then make a right-click on QBW32 and go to Properties
  • Now go to Digital Signatures and select Intuit from the list (See an image below)
  • Then click on Details
  • Click on View Certificate and then click Install Certificate…
  • Click Next until Finish isn’t coming up. Then click Finish
  • Once the import was successful. Restart your computer
  • Download the update again.
QuickBooks Error 15104

After following all the above steps you’ll no longer face QuickBooks Error Code 15104 but in case it still exists, you can speak with our experts. Dial TollFree or leave us your message.

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