Login to Company File Failed in QuickBooks POS

While opening up the company file you may encounter an error Login to Company File Failed in QuickBooks POS. It generally happens when the company file is damaged, some POS services aren’t running, etc.

In this post, we’ll discuss the causes and solution steps to fix this problem.

Note: You may also face Error Initializing QBPOS Application Log

Causes for Login to Company File Failed in QuickBooks Point of Sale

  • The company file is damaged
  • The connection to the company has been lost
  • POS database service manager is not running
  • QuickBooks Desktop Point of Sale is attempting to reconnect with the company file

Things to do before starting with the troubleshooting steps

1. Restart the computer

You need to restart the computer in order to start all the services for better performance.

2. Login as Administrator

Ensure that you’re logged in as an Admin that will help you to make all the reliable changes without any restrictions.

Quick Note: Process to fix this problem may complex, you can speak with our experts for a quick resolution. Call TollFree or Leave us your message.

7 Simple Steps to Fix Login to Company File Failed in QuickBooks POS

Step 1: Restart the QuickBooks Desktop Point of Sale Services

  • Close QuickBooks Desktop Point of Sale
  • Press Windows+R keys together to open Run command
  • Type services.msc and click OK

Look for Intuit Entitlement Service

  • Once you’re in the Services window
  • Look and make a double click on Intuit Entitlement Service. If you see more than one option choose the highest number of version
  • Under the General tab, from the Startup type choose Automatic and ensure that Service Status is Running(See an image below)
  • Now click on the Log On tab, choose Local System account, and make a check on Allow service to interact with desktop
  • Click Apply and OK
  • Now click on the Recovery tab, from First, Second and Subsequent failures choose to Restart the Service

You can open the company file. If the same problem still exists, please proceed further with the below steps.

Login to Company File Failed in QuickBooks POS

Step 2: Create a Test Company File

  • Open QuickBooks Point of Sale
  • Go to File > Company Operations
  • Choose to Create a new Company and click Next
  • Assign a company name as Test and click Create
  • If the Test File gets open that states there is a problem with an existing file. (If this is your case, proceed further with step 4 directly)

OR

If the Test File doesn’t open this can be a cause of software issues. (If this is your case, proceed further with step 3)

Step 3: Restore a Backup Company File

  • Go to File > Company Operations
  • Choose Restore from backup and click Next
  • Select Browse to an alternate backup file and click Browse
  • Now navigate to C:\Users\Public\Public Documents\Intuit\QuickBooks POS XX\Data\”Your Company Name”\Backup. XX represents the software version.
  • Select the recent backup and click Open
  • Click Next and type Yes to confirm
  • Click OK to restore the backup company file.

Step 4: Rename the Company File

  • Close QuickBooks Point of Sale
  • Go to C:\Users\Public\Documents\Intuit\QuickBooks Desktop Point of Sale XX\Data\” Company File”. XX represents the version.
  • Make a right-click on the company file and choose Rename
  • Now change the name of a company file
  • Open QuickBooks Point of Sale
  • Go to File > Company Operations
  • Choose Open existing company and click Next
  • Now follow the on-screen instructions to open the file

Step 5: Repair QuickBooks Desktop Point of Sale

  • Close QuickBooks Point of Sale
  • Press Windows+R keys together to open Run command
  • Type Control and click OK
  • Select Programs > Programs and Features
  • Choose QuickBooks Desktop Point of Sale from the program list and click Repair(To the top of Program List)
  • If asks, click Yes

Step 6: Uninstall QBPOS Software

  • Close QuickBooks POS
  • Press Windows+R keys together to open Run command
  • Type Control and click OK
  • Select Programs > Programs and Features
  • Choose QuickBooks Desktop Point of Sale from the program list and click Uninstall(To the top of Program List)
  • If asks, click Yes

Step 7: Reinstall QuickBooks POS

  • Go to QuickBooks Download Page
  • Select the Country, Product, Edition, and Version and click Search
  • Now click on Download
  • Double click QuickBooksPOSVXX.exe. XX represents the version of a product
  • Click Yes to allow permissions
  • Click Next to the InstallShield Wizard for QBPOS
  • Allow the License Agreement and click Next
  • Click Install
  • The installation process starts and may take some time to complete
  • Once complete click Finish

Now open QuickBooks Point of Sale. If the same problem still exists, please proceed further.

After following all the above steps you’ll no longer face Login to Company File Failed in QuickBooks Point of Sale but in case it still exists, you can speak with our experts for a quick resolution. Call TollFree or Leave us your message.

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