In today’s post, we’ll discuss the “Deactivate and Reactivate Quicken account.” Deactivating an account in Quicken is removing a control for online download from the bank. Deactivating/Reactivating Quicken account is one of the prior steps for troubleshooting.
In some cases, you need to deactivate your account online services and reactivate it back to change the connection method in Quicken. Sometimes, Direct connect user may face a prompt window that doesn’t allow to deactivate an account without contacting their bank.
Things to do before you Deactivate and Reactivate Quicken Account
A. Ensure that Quicken is running with the latest release
1. Open Quicken
2. Go to Help > Check for Updates
3. If Quicken is up to date that’s great or if not you’ll get a notification to install the latest release on the next screen
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It may take some time or move out for installing the latest update, but you don’t need to worry about your work it will be saved.
See the below image to install Quicken latest update.
Note: You can download Quicken updates and release manually from here.
B. Create a data file backup
1. Open Quicken
2. Go to Files > Backup and Restore > Back up Quicken File… (Ctrl+B)
3. Browse a location to make a backup in a secure place and then click on Back up Now
Notice: If you want us to Deactivate and Reactivate Quicken account remotely, contact Quicken Support by dialing 1-877-353-8076
Simple Steps to Deactivate and Reactivate Quicken Account (Windows/Mac)
In Windows
Deactivate Quicken Account
1. Go to Tools > Account List (Ctrl+A)
2. Click on Edit for the account that is unable to download transactions in Quicken
3. Select the Online Services tab
4. Click on Deactivate
5. Click OK
Reactivate Quicken Account
1. Go to Tools > Account List (Ctrl+A)
2. Click on Edit for the same account which got deactivated
3. Select the Online Services tab
4. Click on Set up Now…
5. Quicken prompt you on the screen where you need to type your financial institution Username & Password
6. Click Connect
7. In the process to reactivate the account Quicken will show you your account information make sure to LINK your account instead of adding it again (See an image below)
In Mac
Deactivate Quicken Account
1.Open Quicken
2. Click on the Account name
3. Click on the Settings at the bottom right side corner
4. On the next screen click on Troubleshooting
5. Click on Deactivate Downloads
6. Now click on Save
Reactivate Quicken Account
1. Click on the Deactivated account
2. Click on the Settings at the bottom right side corner
3. Click on the Setup Transaction Download
4. Now type the name of your financial institution
5. Enter your bank Username and Password
6. In the process to reactivate the account Quicken will show you your account information make sure to LINK your account instead of adding it again.
Things to do after you Deactivate and Reactivate Quicken Account
Once you’ve deactivated and reactivated your Quicken account. We recommend you to do a one-step update to make sure each of your account updates correctly. In case, you have any error codes please contact our Quicken Technical Support by dialing 1-877-353-8076
