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Quicken Oops, Unknown Error or Check Internet Connection (Unable to Sign In)

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When user trying to log in into Quicken they may face “Quicken Oops, Unknown Error or Check Internet Connection” or you can say unable to login/sign in.

It’s a temporary issue from the server and can be resolved by simply waiting for    Oops, Unknown Error or Check Internet Connection
24-48 hours and then try again. 

After waiting for 24-48 if the issue still exists in Quicken. Follow the solution steps
that are given below.

Causes for Quicken Oops, Unknown Error or Check Internet Connection

  • Slow internet connection
  • Quicken not running with the latest release
  • Improper Quicken installation, etc.

3 Simple steps to fix Quicken “Oops”, “Unknown Error” or “Check Internet Connection”

STEP ONE: Make sure Quicken is running with the latest release

  • First, go to Help and click on About Quicken
  • Check the release of Quicken
  • Visit here to download the latest release
  • Click on the Quicken version (2016,2017,2018)
  • Once patch downloaded click on it (.exe file)
  • Click on Run to install it

Quicken Oops, Unknown Error or Check Internet Connection

  • Click Yes to allow the user permissions
  • Click Update

Oops, Unknown Check Internet Connection

  • Quicken start to download the latest update

Quicken Oops, Unknown Error or Check Internet Connection

  • Once latest updates installed, click on Start Quicken

Quicken Oops, Unknown Error or Check Internet Connection

STEP TWO: Uninstall and Reinstall Quicken

Uninstall Quicken for Windows

Windows 10

  • Press (Windows key + R) from the keyboard
  • A run box will pop out and type Control or Control Panel in it.
  • Click on Programs under control panel windows
  • Click on Programs and Features
  • Under the program, list look for Quicken and single click on it
  • Click Uninstall from the top menu bar
  • Click Yes to confirm the uninstallation
  • Follow on-screen instructions now

Windows 8

  • Press (Windows key + R) from the keyboard
  • A run box will pop out and type Control or Control Panel in it.
  • Click on Programs under control panel windows
  • Click on Programs and Features
  • Under the program, list look for Quicken and single click on it
  • Click Uninstall from the top menu bar
  • Click Yes to confirm the uninstallation
  • Follow on-screen instructions now

Windows 7

  • Click on Start icon
  • Type Run under Search program and files & press enter
    OR
  • Press (Windows key + R) from the keyboard
  • A run box will pop out and type Control or Control Panel in it.
  • Click on Programs under control panel windows
  • Uner the program list, look for Quicken and single click on it
  • Click Uninstall from the top menu bar
  • Click Yes to confirm and follow on-screen instructions.

Reinstall Quicken for Windows

Online Download – If you purchased the quicken directly from quicken.com you would reinstall it by login into your customer account. Follow the steps below:

  • Go to www.quicken.com
  • Move the cursor to Sign in and click on My Account
  • On the next screen, you require to type your Quicken ID and Password

Information: Create Quicken ID in easy steps

  • Click Sign In
  • Now follow on-screen instructions to login into your customer portal
  • Once you’ll be in your My Account move your cursor down in Plan Details
  • Click Download For Windows (See image below)

Quicken Oops, Unknown Error or Check Internet Connection

  • The installation process will begin, once completed click on it
  • Once Install Wizard launched click on Let’s go
  • Click Install now
  • Click Done to launch Quicken
  • Now type your Quicken ID and Password
  • It promotes to the 6-digit verification process ( You’ll receive a code on your registered information)
  • Then follow on-screen instructions

Information: Quicken is available for online download for three years. After the three-year period, you will need to purchase a new version of Quicken. 

CD Download (Amazon.com) – If you purchased a CD via Amazon.com, staples.com etc. you need to insert the CD into the CD drive and begin with the installation process that is given below:

  • Go to your File Explorer (Ctrl+E)
  • Go to This PC and click on the CD drive
  • The installation will start and click on Let’s go
  • Click on Install now
  • Next screen will install the Quicken (It may take some time)
  • Once Quicken Installation completed click on Done
  • Follow the on-screen instructions now.

STEP THREE: Check Internet Connection

Quicken Oops, Unknown Error or Check Internet Connection can occur because of the slow internet connection. You can check your internet speed or contact your internet service provider to make sure about the internet connection with your router or device.

Reach Us

After following all the above steps if Quicken Oops, Unknown Error or Check Internet Connection still exist into your Quicken. Please contact Quicken Support or call us 1-877-353-8076

This Post Has One Comment

  1. David

    online chat helped me download the right update and it worked.

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